1. Information We Collect
FederalClear collects the following information when you purchase our product:
- Email address (required for product delivery)
- Payment information (processed securely through Stripe)
- Credit report information you voluntarily provide when generating dispute letters
2. How We Use Your Information
We use your information solely to:
- Deliver your purchased dispute kit materials
- Generate personalized dispute letters based on your credit report data
- Provide customer support
- Send important product updates (you can opt out anytime)
3. Data Storage and Security
We do NOT store your credit report information. Dispute letters are generated in real-time and sent directly to your email. Your credit data is never saved to our servers.
Payment information is processed through Stripe and is never stored on our servers. All data transmission is encrypted using 256-bit SSL encryption.
4. Third-Party Services
We use the following third-party services:
- Stripe: Payment processing (PCI-DSS Level 1 compliant)
- Resend: Email delivery service
5. Your Rights
You have the right to:
- Request a copy of your data
- Request deletion of your account and data
- Opt out of marketing emails
- Request corrections to your data
6. Contact Us
For privacy-related questions or to exercise your rights, email us at:
[email protected]